Power Time

What controls exist for Microsoft 365 Copilot and agents? Demo here
Join us in this enlightening episode of Power Time where we explore the rapidly evolving landscape of AI governance with special guest Bert Wijns, a global business architect at Microsoft. Discover how organizations can strike a balance between empowering innovation and maintaining control in the era of autonomous agents. We delve into the complexities and opportunities posed by AI, sharing strategies for effective governance, tackling agent sprawl, and unveiling the importance of citizen development for scalable AI transformation. Whether you're navigating the challenges of agent proliferation or exploring the vast potential AI holds for your business, this episode offers valuable insights to guide you through the AI revolution.
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Welcome to Power Time, where Scott Meddings from Microsoft and Matt Noble from GetAI dive into the transformative world of AI. In this episode, they discuss the dynamic change AI is bringing to startups, particularly focusing on GetAI's journey in autonomous agents and contact centers.
Scott and Matt explore the challenges and opportunities in adopting AI in heavily regulated industries like government and financial services, with insights from experts Lee and Iwan. They discuss the importance of secure, compliant AI deployment and how it's reshaping processes in sectors like healthcare and education.
Tune in to learn about the innovative shifts happening with AI, the role of governance and trust, and how organizations are adapting to this groundbreaking technology.

In this episode of Power Time, we dive into the revolutionary journey of Project Sophia at Microsoft, exploring its potential to transform business insights using AI. Join us as Matt Noble shares his exciting new venture with GetAI, shedding light on the role of AI in modern business strategy.Our conversation explores the dynamic landscape of AI applications, highlighting innovations within Microsoft's Copilot Studio. Discover the seamless integration of AI-driven agents, the role of natural language processing in simplifying complex business processes, and the future of UI development in the context of emerging AI technologies.Special guest Julie Strauss discusses her team's role in pioneering an AI-first agentic application for Microsoft. With insights into their groundbreaking work, learn about the challenges and successes of integrating AI to create a new paradigm of business solutions.Tune in for a visionary discussion on the exciting future of AI in reshaping the business world, bringing new opportunities for efficiency and enhanced customer experiences.

Welcome to another enlightening episode of Power Time! Join us as we delve into the transformative world of AI and technology predictions for 2024. Our hosts and special guests, including Nathan Backers and Brent O'Toole, explore the transition from experimental AI to real-world applications and return on investment strategies.
We discuss the highlights from the AI Tour, including groundbreaking presentations, customer insights, and the technological advancements that are setting the stage for the coming year. Discover how conversational AI, intelligent applications, and the potential of quantum computing are poised to revolutionize industries and reshape how we interact with technology.
Tune in for expert insights, industry predictions, and an engaging discussion on what to expect from AI, from enhanced customer experiences to the next big breakthroughs. This is a must-listen for anyone eager to stay ahead of the curve in the rapidly evolving tech landscape.

In this engaging episode of the Power Time podcast, hosts Scott and Matt explore the dynamic world of tech leadership, artificial intelligence, and low-code solutions. Joining them is Ryan Cunningham, Vice President of Intelligent Applications at Microsoft, who shares his expertise on the transformative potential of AI-driven applications.
The discussion delves into the evolution of low-code platforms, highlighting the impressive growth and adoption of Microsoft's Power Platform. Ryan sheds light on the role of generative AI in revolutionizing software development and how intelligent applications are shaping the future of business processes. With real-world examples and insights, the episode offers a glimpse into how technology continues to redefine industries.
This episode is perfect for anyone interested in the latest tech innovations, AI trends, and the future of application development. Tune in and discover how the synergy between AI and low-code is paving the way for a new era of digital transformation.

Welcome to Power Time! In this episode, hosts Scott and Matt dive into the revolutionary transformation of contact centers with the help of AI, featuring insights from Jennifer Lowry, a leader at Microsoft's contact center. With a staggering 45,000 agents across 92 centers in 120 countries, Microsoft's contact center is at the forefront of technological innovation.

Jennifer shares her journey into the world of technology and support, emphasizing the importance of leveraging AI to enhance both customer and agent experiences. The discussion highlights key metrics of success, including significant improvements in digital deflection, first call resolution, and customer satisfaction.

The episode explores the challenges and opportunities presented by AI in knowledge management, the reduction of agent toil, and the creation of a seamless customer journey. Jennifer also discusses the potential for AI to transform traditional contact center roles, enabling agents to focus on more meaningful interactions.

Tune in to discover how Microsoft is leading the way in integrating AI into contact centers, the lessons learned, and what the future holds for this evolving landscape. Don't miss this insightful conversation on the Power Time podcast!

In this engaging episode of Power Time, hosts Scott and Matt dive into the rapidly evolving world of AI and technology. Starting with an unexpected cameo on TV, Matt shares a thrilling story that leads into a discussion on the future of AI. The hosts explore how voice technology, like Microsoft's new Copilot solutions, is transforming the way we interact with PCs, making them more intuitive and voice-responsive.The conversation takes a deeper turn into the world of AI-driven contact centers and the anticipated release of GPT-5.0, hinting at a future where AI plays a crucial role in customer service. Scott and Matt also reflect on their experiences at the PowerPack Conference in Vegas, highlighting new launches like PowerUps Planner and the potential of CoPilot agents as game-changers in the tech industry.Special guest Greg Nash, a data expert, joins the podcast to discuss the critical role of data in leveraging AI effectively. The episode wraps up with a look into Project Sophia, a cutting-edge initiative aiming to revolutionize data visualization through language models.Tune in to discover insights into the intersection of AI, data, and voice technology, and how these advancements are shaping the future of work and technology.

Welcome to another exciting episode of the Power Time Show with Matt and Scott! Today, we dive deep into the world of leadership and innovation with our special guest, Justin Graham, a respected leader in the Microsoft space.
In this episode, Justin shares his journey through the tech industry, from his early days working in startups to leading groundbreaking projects at Microsoft. He reveals the secrets to motivating technical teams, the importance of democratizing access to technology, and his vision for the future of AI and business processes.
We also explore the critical role of security in today's tech landscape and discuss some of the latest trends in AI that are set to revolutionize the industry. Plus, Justin gives us a glimpse into some exciting upcoming features in PowerPages and reflects on his proudest career moments.
Don't miss this inspiring and insightful conversation that promises to leave you motivated and informed about the future of technology and leadership. Tune in now!

Welcome to Power Time! In this exciting episode, hosts Scott from Microsoft and Matt from NCS delve into the remarkable journey of Lisa Crosbie. From her beginnings as a librarian to becoming a tech influencer and influential YouTube content creator, Lisa shares her inspiring story and career highlights.
Discover how Lisa turned the challenges of the pandemic into opportunities, creating a successful YouTube channel with over 58,000 subscribers and 5 million views. Learn about her unique ability to simplify complex tech concepts and her contributions to the Microsoft community.
Lisa also discusses her recent experiences speaking at major conferences in Europe, her collaborative projects, and the rewarding impact her work has had on people's careers. Don't miss this episode filled with inspiration, insights, and practical advice for anyone looking to make a mark in the tech industry.
(68) Lisa Crosbie | LinkedIn
(1) Lisa Crosbie - YouTube

In this episode, we delve into the evolving role of technical sales professionals over the next decade. Join us as we discuss the impact of AI, the importance of balancing technical expertise with strategic leadership, and the nuances of managing high-performance teams.
Our special guest, Ray Schloss, shares his extensive experience from his 17-year career at Microsoft, offering insights into effective leadership, the significance of meditation and hypnosis in achieving high performance, and the future of AI in technical sales.
We also explore fascinating personal stories, including Matt's intense training in Thailand and Ray's journey into hypnotherapy. This episode is packed with valuable lessons for anyone looking to stay ahead in the rapidly changing tech landscape.
Don't miss this engaging and informative conversation that blends professional insights with personal growth strategies. Tune in now!
If you would like to chat to Ray about demo skilling and technical presentations https://www.2winglobal.com/contact-us-ray